Warranty Policy

Warranty periods

• Starter motors, alternators, trim motors and associated parts: 12 months from purchase.
• Victron Energy: 5 years on equipment, 3 years on lithium batteries, 2 years on lead-acid batteries (Victron's limited warranty, handled through CM Marine and the NZ distributor).
• Other brands: the manufacturer's warranty.

Consumer Guarantees Act – This warranty is in addition to your rights under the Consumer Guarantees Act 1993 and doesn't limit them. If you're buying for business purposes, the CGA may not apply, as the law allows.

How to claim – Email sales@cmmarine.co.nz with your order number, a description of the fault and photos or video. Don't send items back until we've approved the claim.

Starter Motors, Alternators, Trim Motors and their associated parts supplied by CM Marine are warranted to be free from any defects in material and workmanship and suitable for installation in the specified application for a period of 12 months. 

Warranty Exclusions

The following conditions are not covered by warranty where:

1. The product is used in an application not specified by CM Marine, or has been repaired, replaced, modified or altered without the consent of CM Marine.
2. Has been incorrectly installed, adjusted or maintained.
3. Failure caused by prolonged cranking. (Starter Motors)
4. Failure caused by re-engagement and / or overrun.
5. Failure caused by low / high voltage supply.
6. Failure due to normal wear and tear of the product.
7. There is evidence of physical, water & ingress damage.
8. Submersion 
9. Consequential damage arising from the negligence of any party has occurred.

The Warranty extends only to the original customer who purchased the product and is not assignable or transferable to any subsequent owner.